Terms and Conditions

Welcome to SimbaLife Mobile Solutions Pte. Ltd. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully. These terms apply to all visitors, users, and others who access or use the Service.

1. Acceptance of Terms

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Services

SimbaLife Mobile Solutions Pte. Ltd. provides a range of telecommunications services including, but not limited to, eSIM provisioning consultancy, SIM card lifecycle management, corporate IoT/M2M SIM planning, roaming profile optimisation, regulatory compliance advisory, SIM security best practices training, and retail partner coordination.

Specific details about each service, including pricing and scope, are subject to separate agreements or service level agreements (SLAs) entered into between SimbaLife Mobile Solutions and the client.

3. User Obligations

  • You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service.
  • You are responsible for maintaining the confidentiality of any account information or credentials provided to you for accessing our services.
  • You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

4. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which outlines how we collect, use, and disclose your personal information. Please review our Privacy Policy for more details.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of SimbaLife Mobile Solutions Pte. Ltd. and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SimbaLife Mobile Solutions Pte. Ltd.

6. Limitation of Liability

In no event shall SimbaLife Mobile Solutions Pte. Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

9. Contact Us

If you have any questions about these Terms, please contact us: